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Tubeless Tyres for my Getz GLS   Message List  
Reply | Forward Message #482 of 491 |
Hyundai GETZ Exhaust rusted in 1 year after replacing the same last year


Hi All,

After following up for last one month, my patience are eroding as there is no response from Hyundai Customer Care except for giving the complaint Number.

I have sent them below mail  last week but no response so far.

Looking at this kind of customer service, soon Chevrolet, Ford, Toyota and Honda will take major share of Hyundai in Indian markets after they launch their cheaper but better cars. Maruti will remain leader with excellent service they provide.

Regards,
Manish

=====================
Subject: Stinker  Complaint Number HESS 6274
Hi All,

Looking at pathetic customer service response from Hyundai and tired of using politically correct language with no response from Hyundai, I had no option but to title subject of this mail as Stinker.

In last 30 days a few calls from Hyundai came and gave complaint number (HESS 6274) but no help is provided to replace the rusted exhaust assembly.

Request you to look into this matter and help close the same in couple of days with following options:
1.    Please replace the faulty exhaust assembly that came with my car from Hyundai at the earliest. All other Automobile companies (such as Chevrolet) are providing 3 years of no service no parts no labor service. But Hyundai is not ready to replace the factory fitted faulty exhaust assembly. This reflects poorly on customer care.
OR
2.    Deny the customer service and let me bear the entire cost of exhaust assembly. I will share the feedback with all 1 Lakh employees of my company, and with all auto forums. I will put the car on sale in national newspaper with History of problems and response from Hyundai and requesting customers to buy at their own risk. My next or any car in future will definitely not be Hyundai even though I have no complaints against my GETZ except poor customer service from Hyundai.

Regards,
Manish
Mon Jun 23, 2008 7:53 am

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Forward 		Message #482 of 491 |
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Hi, I & some of my friends are planning on a Bangalore-Leh-Bangalore drive in July. So wanted some details regarding this. 1> Cost & make of tubeless tyres &... 		Shivaram Subramanya
shivus79
Offline Send Email 		May 14, 2007
6:27 pm

Are you sure you'll be able to navigate through to Leh in a Getz? Have you done this before? I was thinking of doing Leh this summer as well, but looking up...
Arjun
autoworldindia
Offline Send Email 		May 15, 2007
9:37 pm

Nice to hear about the Leh trip on your Getz.I've been thinking of this for sometime but have'nt done it.Anyways,I've enquired with a few people in Delhi &...
chandan
gurukarc
Offline Send Email 		May 16, 2007
1:23 pm

Hi Arjun, I was riding in Manali-Leh-Srinagar circuit in 2005 June. The only "car" that I saw on my ride apart from Sumo, Scorpio, Gypsy.. was gues!!!!!...
rohitrk
Offline Send Email 		May 17, 2007
6:07 am

Hi guys Thanks for all the lovely feedback. Makes me so positive to think of doing this trip to Leh. Will let you all know when I am all set. One of my uncles...
Arjun
autoworldindia
Offline Send Email 		May 23, 2007
6:15 pm

Hi, I bought Hyundai Getz GLS in October 2005. In last 1.5 years I have driven only 8000 Kms and driven only for 6 months as I was in US or using bike rest...
Manish M
manish_m_1
Offline Send Email 		Jun 27, 2007
4:00 am

Hi, ... Did you have any rattling noises or increase in exhaust noise when you drove the car before you took it for service? Rajesh, Alleppey, Kerala (Marina...
Dr T R Rajesh Kumar
dr_trrk
Offline Send Email 		Jun 30, 2007
2:02 pm

Hi, There was no such noice or any other problem observed with the car before giving for service. I complained to Customer Care and they followed it up and...
Manish M
manish_m_1
Offline Send Email 		Jul 2, 2007
5:01 am

Hi, ... Surprising if indeed it was rusted that much! It is quite long since I have driven a petrol vehicle for any extended length of time. ... That is very...
Dr T R Rajesh Kumar
dr_trrk
Offline Send Email 		Jul 2, 2007
11:28 am

Hi Rusting of exhaust happens naturally. If the motor is driven comfortably, the water vapour in the exhaust gases (predominantly H2O and CO2 in a well-tuned...
Arjun
autoworldindia
Offline Send Email 		Jul 7, 2007
5:00 am

Hi All, After following up for last one month, my patience are eroding as there is no response from Hyundai Customer Care except for giving the complaint...
Manish M
manish_m_1
Offline Send Email 		Jun 23, 2008
7:54 am

Arjun, First of all thanks for the advice. This is the first time I'm doing the Leh drive. But I've heard people doing it in Matiz of all cars, so should be...
Shivaram Subramanya
shivus79
Offline Send Email 		May 16, 2007
6:30 pm

Shivram, There is no way to alter the air-fuel screw as it's not a carb car. In MPFI you can not adjust the fuel mixture. Rohit ... people doing it in Matiz of...
rohitrk
Offline Send Email 		May 17, 2007
6:09 am

Chandan, Thanks a lot. Will try to send a trip sheet once it is done, if we are able to maintain one. Shivaram ... From: chandan <gurukarc@...> To:...
Shivaram Subramanya
shivus79
Offline Send Email 		May 16, 2007
6:33 pm
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