Thanks for going through all the trouble, but that is now the third
different story that I have been told. I saw the amount of mud that came
off the bottom of my car, they showed it to me. and the amount was a bucket
full of water and mud, mostly water from what I saw. Anyway I do know what
the bottom of my car looked like, and like I said I spent an hour on it with
a high pressure hose. The main point is that the problems I was having
started 3 to 4 weeks after the mud. Oh yeah, they still exist. Also my
brother saw the underneath of my car and also wonders what car they where
looking at because we both know for a fact that the rear differential was
not covered with mud. The springs I have, could not make the noise and are
not the problem. they have been on for four months now with no problems.
Also if my car was a disaster to the lead tech at subaru after one trip on a
rainy city dirt road then I feel sorry for the people that bought subaru's
and live in rural areas and may have warranty issues. God forbid if they
may have some mud under their car, then it would be considered a disaster
and have multiple mud problems that don't get fixed.

Sorry, I really do appreciate the time and effort you put in to try to help,
but I don't feel I was treated right and the problems I have and seem to be
stuck with, won't be fixed without a hassle. It has never been about the
mud but the treatment and the constantly changing story from subaru.

Brian
----- Original Message -----
From: "Dan Evander" <dan.evander@...>
To: <AZSubaru@yahoogroups.com>
Sent: Monday, February 12, 2001 8:58 AM
Subject: Re: [AZSubaru] Service


>
> I stopped by the dealership on Saturday. Bob wasn't there, but I did talk
> extensively with Colby, the head Subaru mechanic.
>
> He said that your car was a disaster. That it showed obvious signs of
having
> been abused. He said that the entire drive line tunnel was filled with
mud,
> with only a small hollow section in the middle for the driveshaft. The
entire
> rear diff was encased in mud, and the only open spot was where the
driveshaft
> enter the rear diff. He said he found rocks and gravel pinned up against
your
> subframes and tranny area that was causing noise.
>
> Interestingly enough, what he could recall of the job was that you
complained
> about a noise at speed. He made no mention of the shimmy, or anything
else.
>
> Not having spoken with Bob yet, I cannot say for sure, but if you put
springs
> on your car, and those springs cause a noise, then there is nothing the
dealer
> can do about it. Colby said that your springs were the cause of your
> complaint, hence the reason they couldn't fix it.
>
> Now, if you complained about the shimmy, or the shuddering of the
rear-diff,
> that would be a different story.
>
> But then again, I would expect to be laughed out of any dealership if I
brought
> my car in with an extra 200lbs of mud caked to the bottom of the car.
Colby
> said that it looked like you had gone mud bogging with the car. Our cars
are
> good, but I don't think they are meant to go through copious amounts of
mud.
>
> Warranties can't cover that...
>
> I am not sure what to tell you now. I always try to resolve problems
myself
> before I take it to a dealership. If you had poked around a little, you
would
> have seen the disaster under the car, fixed it, and then warrantied the
car
> with little to no trouble.
>
> Well, thats my POV.
>
> -Dan
>
>
>
> From: "BuehlerBJ" <BuehlerBJ@...> on 02/09/2001 04:28 PM
>
> Please respond to AZSubaru@yahoogroups.com
>
> To: AZSubaru@yahoogroups.com
> cc:
> Subject: Re: [AZSubaru] Service
>
>
> Thanks for the reply, Yeah I was amazed at how much grief I got for just
> having H&R springs and an Larry ganz intake, other than that my car is
> pretty stock, oh I do have an underdrive pulley. The problem I had was
That
> my dad lives in the boonies and the last time it rain I went to his house
> and the road was muddy I only drove about a quarter mile on it then the
next
> day I spent $20 and an hour at a high pressure car wash. Well I guess
since
> I don't have a lift I didn't get all the mud. It was up all the crevauses
> (sp) but I couldn't see all that from a normal person's stand point (no
> Lift). Well I was having problems with my rear diff. and a lot of
shimmying
> at highway speed. They told me they would have to clean off some mud to
see
> what was wrong. So they did and charged me $75 to wash the bottom of my
car
> and then said nothing was wrong but the mud. Anyways I still have the
> shimmy and the noise still occurs yet not as loud. He ( Bob ) also stated
> my car was highly modified and that I would have trouble getting it
> warrantied in the future. The few mods I have does not make my car highly
> modified. Sorry for the long story but that is the essentials of what
> happened. I won't ever deal with Bob again after this. Thanks again for
> your reply.
>
> Brian
> ----- Original Message -----
> From: "Dan Evander" <dan.evander@...>
> To: <AZSubaru@yahoogroups.com>
> Sent: Friday, February 09, 2001 1:07 PM
> Subject: Re: [AZSubaru] Service
>
>
> >
> > This is unusual since Scottsdale Pitre Subaru has been the hot spot to
> take
> > your modified car. I can't believe they would give you shit about it,
> > especially when they service cars the likes of Lloyds Stage 3 Turbo, My
> highly
> > modified RS, and some of the other members modified cars. Bob has even
> been
> > nice enough to let me *test* drive new MY RSs as they come on the lot,
and
> has
> > been a driving force in the valley as a proponent of the new WRX.
> >
> > However, if what you say is true, then try Camelback Subaru.
> >
> > Anybody else have some suggestions for a good Subaru Service center???
> >
> > I will talk to Bob about what happened and see what the deal is...
> >
> > -Dan
> >
> >
> >
> >
> >
> > From: "BuehlerBJ" <BuehlerBJ@...> on 02/08/2001 09:47 PM
> >
> > Please respond to AZSubaru@yahoogroups.com
> >
> > To: AZSubaru@yahoogroups.com
> > cc:
> > Subject: Re: [AZSubaru] Service
> >
> >
> > I went to the one in scottsdale
> > ----- Original Message -----
> > From: "Daniel Evander" <kakaroto@...>
> > To: <AZSubaru@yahoogroups.com>
> > Sent: Thursday, February 08, 2001 5:59 PM
> > Subject: Re: [AZSubaru] Service
> >
> >
> > > Which Pitre? Did you go to Scottsdale or Phoenix?
> > >
> > > -Dan
> > > ----- Original Message -----
> > > From: <BuehlerBJ@...>
> > > To: <AZSubaru@yahoogroups.com>
> > > Sent: Thursday, February 08, 2001 5:44 PM
> > > Subject: [AZSubaru] Service
> > >
> > >
> > > > I was wondering where everyone gets their impreza's serviced. I
Just
> > > > had a very bad experience at Pitre Subaru, I have very little
> > > > modifications and got nothing but crap about my car and the service
> > > > manager Bob Wedell was very much of an *@$hole when I expressed some
> > > > concerns. If all service centers are this bad I am considering
> > > > getting rid of the car. I have had many highly modified acura's and
> > > > honda's along with some chevrolet's and have never had any problems
> > > > with service or warranties like I did today. I hope some one has
> > > > better news, and better experiences than me please let me know if
> > > > there is a better service place than Pitre.
> > > >
> > > > Brian
> > > > MY00 BRP 2.5 RS
> > > >
> > > >
> > > >
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